LIMITED LIFETIME WARRANTY
This warranty only applies to Pelican kayaks and paddle boards made from RAM-X™, RAM-X PREMIUM™ or POLY-XR™.
Your kayak or paddle board is built of superior materials and in accordance to stringent quality standards. With adequate maintenance, it will give you years of reliable use. But as with most products, it is subject to wear and tear. If you eventually need replacement parts, technical assistance or product/service information, please contact our Customer Service Department, having ready at hand the product’s model name and serial number (beginning with ZEP…), as well as the date and place of purchase.
The present warranty is only valid if the original buyer registered the warranty within the thirty (30) day period immediately following the date of purchase. Registration can be done either electronically via our website or by completing and returning the registration card found in your owner’s manual.
Pelican International Inc.’s warranty is valid only if the product is used for its intended purposes and for which it was designed.
Product component parts and accessories are warranted for a period of one (1) year from the date of purchase against defects in workmanship and/or materials.
The hull and deck are warranted against defects in workmanship and/or materials and suitable for its intended purpose.
This warranty does not cover:
kayaks or paddle boards used for rental or other commercial use
products that have been damaged by negligence, misuse or accident, or wear due to owner’s failure to provide reasonable and necessary maintenance
products which have been modified or repaired by unauthorized persons
change in appearance of craft due to wear, exposure or any other environmental condition
Any return must be accompanied by an authorization number obtained by your dealer and which can only be issued by calling Pelican’s Customer Service Department between 9 am and 5 pm Eastern Standard Time at 1-888-669-6960. The return of any Pelican kayak or paddle board will not be accepted by Pelican International Inc. without this authorization number.
This warranty is the sole and exclusive warranty by Pelican International Inc. in connection with its above mentioned kayaks and paddle boards and Pelican International Inc. makes no warranties or representations, expressed or implied (including warranties of merchantability and of fitness for a particular purpose) in such connection except as specifically set in this warranty.
All incidental and/or consequential damages are excluded from this warranty. Implied warranties are limited to the life of this warranty. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you special legal rights, and you may also have other legal rights which may vary from state to state.
PRIVACY & SAFETY
USE OF CUSTOMER INFORMATION
We promise to handle all the personal information entrusted to us in accordance with the principles laid down by the United States Consumer Protection Office.
We use your personal information solely for the following purposes. To do transactions, to calculate statistics for internal use, and to eventually communicate with you. For any further information, please contact us at this number: 813-938-1861.
We refuse to accept responsibility if a third party should succeed in intercepting your personal information, except in cases of negligence on our part. We promise to protect all of your data and to ensure secure interaction with us via the SSL cryptographic system.
Our website can contain links to other sites not affiliated with Zoffinger's. We are not responsible for the politics or the contents of such other sites. We encourage you to be aware of these other site's politics.
In case any dispute or litigation should arise between the parties, they will make every effort to reach a negotiated agreement.
- Credit / Debit Cards
- Offline Payments